Gas Cylinder Complaint: Due to the increased demand for cylinders during the wedding season, deliveries are slowing down. You can immediately lodge a complaint about such delays through the helpline, mobile app, or online portal.
These days, most households cook food using gas cylinders, and the kitchen runs on them throughout the day. Meanwhile, with the start of the wedding season, demand for cylinders has suddenly increased. Deliveries have slowed, and cylinders are not arriving on time in many homes. If this is happening to you, there's no need to worry.
During weddings, the queue for bookings at distributors grows long. Delivery boys are unable to fulfill many orders in a single day, leading to increased delays. In cities, slots are often full, while in smaller areas, cylinder shortages are becoming more common.
If your agency is repeatedly delivering late or has stopped answering your phone, first file a complaint with your gas service provider's helpline. The customer care teams of Indane, Bharat Gas, and HP Gas are committed to taking action within the stipulated time. Tracking also begins as soon as a complaint is filed.
Each company has its own online portal where you can track deliveries, view OTP-based verification, and check the status of the complaint. If the cylinder delivery is delayed significantly, the portal immediately displays the complaint option.
Mobile apps are the most convenient feature today. You can find official apps for Indane, Bharat Gas, and HP Gas on the Play Store. You can report any issue, such as late delivery, incorrect delivery, or misbehavior. The advantage of the apps is that you receive all updates on your phone in real time.
If you feel that the agency is deliberately delaying delivery, demanding extra money, or simply not responding, file a complaint directly with the District Control Office. An investigation begins there, and if found to be inappropriate, action is taken against the agency.
It's normal for demand to be high during the wedding season, but that doesn't mean that deliveries will be delayed. Your responsibility extends beyond just making a booking. It's also important to file a complaint if necessary. You can do so through the helpline or the portal.