The central government recently issued instructions to smartphone companies to pre-install the Sanchar Saathi app on all new mobile phones, just as when we buy a new phone, certain apps are pre-installed on it. Similarly, you will soon see the Sanchar Saathi app on new phones.
This app cannot be deleted and will be installed on pre-sold phones via a software update. The purpose of this app is to monitor cyber fraud, fraudulent calls and messages, and mobile theft. It also provides a secure digital experience for citizens. Let's first understand what Sanchar Saathi is...
What is Sanchar Saathi?
This app is designed to enhance mobile users' security and provide information about related services. Currently, it is available as both an app and a website. Its use has been optional, but the government is now moving towards making it mandatory.
What's the specialty of the Sanchar Saathi app?
Block or trace a stolen or lost mobile phone
With this app, you can block your phone if it's lost or stolen. You can also obtain tracing information if the phone is using another network. Once the phone is found, the user can unblock it. This feature is based on the mobile's IMEI number.
How many mobile connections are in your name?
With the app, you can check all mobile numbers issued in your name with one click. You can also check if there are any fake or unknown connections under your ID. You can also identify them and have them blocked.
Report fraudulent calls and messages
With this app, you can instantly report fraudulent calls, SMS, or WhatsApp messages. You can also report cases related to banking KYC, electricity/gas, insurance, investment scams, and fraud by impersonating a government official. However, cybercrime complaints cannot be filed here; you will still need to visit the cybercrime.gov.in portal.
Dangerous Links and Cyber Fraud
You can also report fake apps, phishing links, malware sites, and device cloning through this app. Furthermore, these complaints can also be filed through link messages received on platforms like SMS, RCS, iMessage, WhatsApp, and Telegram.
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