In a major digital transformation move, the Department of Posts has made several of its popular savings schemes paperless. Now, customers can open and manage accounts in schemes like the Monthly Income Scheme (MIS), Term Deposit (TD), Kisan Vikas Patra (KVP), and National Savings Certificate (NSC) using Aadhaar-based e-KYC, eliminating the need for physical paperwork and long queues.
The change is aimed at simplifying the process of opening and maintaining accounts in post office savings schemes—especially for small savers and conservative investors who seek safe, fixed-return options over complex instruments like mutual funds or equities.
As of April 23, 2025, the Post Office has activated the Aadhaar e-KYC feature for select savings products. This means that eligible users can now open accounts and start investing without submitting physical documents. The biometric-based digital verification system is expected to reduce paperwork, improve customer experience, and boost financial inclusion.
The process is secure, quick, and convenient—especially for people living in remote or rural areas who often rely on their nearby post offices for banking and investment services.
The following savings schemes are now covered under the paperless Aadhaar e-KYC process:
MIS (Monthly Income Scheme)
TD (Term Deposit Account)
KVP (Kisan Vikas Patra)
NSC (National Savings Certificate)
These are some of the most trusted small savings instruments in India, widely used by middle-class families, senior citizens, and low-risk investors. With the paperless e-KYC, the Post Office aims to make these schemes easier and faster to access.
While digital onboarding is the new standard, the Post Office has clarified that it has not discontinued the traditional process. Customers who prefer the paper-based method can still fill physical forms and use deposit vouchers to open or operate their accounts.
This dual-mode approach ensures that users who are not digitally savvy or lack biometric authentication access aren’t excluded. Whether you’re comfortable with technology or prefer paperwork, the choice is yours.
Here’s a step-by-step look at how the new Aadhaar e-KYC process functions:
Initiation by Postal Assistant: When a customer visits the post office to open a new account, the postal assistant at the counter initiates the account opening process.
Aadhaar Authentication: With the customer’s consent, the system prompts for biometric verification—usually via a fingerprint scanner.
Auto-Fill Customer Details: Once authenticated, the system automatically fetches the depositor’s name, address, and other relevant information from the Aadhaar database.
Input Transaction Details: The assistant enters the deposit amount and selects the desired scheme.
Second Authentication: Before final submission, a second biometric (fingerprint) is captured to authorize the transaction.
No Physical Forms Required: After successful submission, there’s no need to fill out a physical deposit slip or application form. The data captured during e-KYC is treated as final.
This seamless process eliminates delays and human error, while also creating a verifiable digital trail.
This transformation is in line with the National Policy for Aadhaar-based e-KYC, which has been applicable to Post Office Savings Accounts since January 6, 2025. By extending this facility to other schemes, the department is moving closer to its goal of a fully digital postal banking system.
The Post Office’s decision to digitize its savings schemes is a welcome move that will benefit millions of Indians, especially those in underserved regions. Whether you're looking to invest for regular income or long-term savings, opening an account is now faster, paperless, and more convenient than ever before.
With Aadhaar-based e-KYC, the future of small savings is not just secure—but also smart and digital.
