Bas news by Zomato’s Deepinder Goyal, shuts this food delivery service…,net profit declined to…
GH News May 02, 2025 01:06 PM

Eternal the parent company of Zomato and Blinkit reported a consolidated net profit of Rs 39 crore for the fourth quarter ending in March. This is a decline compared to the Rs 175 crore net profit recorded during the same period last year.
The company which rebranded from Zomato to Eternal in March also announced the closure of its Zomato Quick and Everyday operations.
In a letter to shareholders Eternal informed that it is shutting down Zomato Quick and Everyday businesses as it is not seeing the path to profitability without compromising on customer experience.
It also observed that the current restaurant density and kitchen infrastructure is not set up for delivering orders in 10 minutes leading to inconsistent customer experience.
Notably during the fourth quarter Eternals food delivery platform Zomato de-listed nearly 19000 restaurants which either did not pass muster on hygiene standards based on severe customer escalations were mimicking established brands and misleading customers; or operating multiple identical menu listings to hog more listing impressions.
Zomato Q4 Results
In a regulatory filing it said the results for the quarter and year ended March 31 2025 along with the December-end quarter are not comparable with other periods.
Eternals revenue from operations in the January-March quarter stood at Rs 5833 crore against Rs 3562 crore a year ago the filing showed.
During the quarter under review Eternals total expense stood at Rs 6104 crore. It was Rs 3636 crore in the year-ago period.
Reflecting on the fourth quarter performance Eternal Chief Financial Officer Akshant Goyal stated that on the profitability front consolidated Adjusted EBITDA declined 15 per cent year-on-year to Rs 165 crore in Q4 FY25 largely on account of the accelerated investments in expanding its quick commerce store network which was partly offset by the improvement in food delivery Adjusted EBITDA margin.
As mentioned in our last shareholders letter the increase in losses was expected and in line with our plan to pull forward the expansion of our store network. We added 294 net new stores in Q4FY25 making our highest-ever net store addition in a single quarter.
As a result nearly 40 per cent of our overall network of 1301 stores are under-utilised stores opened in the last two quarters alone (216 in Q3FY25 and 294 in Q4FY25). We also added 1 million sq ft of new warehousing space to support the store expansion Albinder said.
He further mentioned that the company does not have any plans to do private labels.
Eternal founder Deepinder Goyal informed that he is back in the drivers seat as the food delivery CEO with Rakesh Ranjan completing his two-year stint as the firm follows a model of rotational leadership and implements an internal re-shuffle to get fresh perspectives into the business.
As of now I am back in the drivers seat until we formalize the next set of leaders to take over for the next two years Deepinder said.
The revenue reporting segments of the group include India food ordering and delivery Hyperpure supplies (B2B) Blinkit (quick commerce) District (dining out and restaurant) and all other segments (residual).
Talking about the factors behind the current slowdown in food delivery Deepinder admitted that growth does remain below expectations for now attributing it to the sluggish demand environment (especially on discretionary spending) shortage (temporary) of delivery partners due to the rapid expansion of the industry and competition from quick delivery of packaged food from other platforms leading to drop in demand for food delivery from restaurants.
Overall however we dont see any long-term structural reason for this slowdown as the fundamentals - low penetration of restaurant food and increasing urbanisation and per capita income in India - remain unchanged he added.
Asked about Zomato Quick and Everyday he said The current restaurant density & kitchen infrastructure is not set up for delivering orders in 10 minutes which leads to inconsistent customer experience. As a result we did not see any incrementality in demand while we ran Quick as an experiment for a few months.
In Q4FY25 about one-third of the going-out GOV was transacted through the District App. We expect to complete the full transition in the next couple of quarters post which we will make our going-out offering accessible only on the District app he added.
The Eternal CFO said he expects that competition (in the quick commerce space) is going to intensify further from here in the near term.
This is the largest consumption category in the country and beyond just the early quick commerce players we will continue to see competition from next-day delivery companies as they invest more in faster deliveries especially in non grocery categories. While this does not change our long-term optimism for the business we think we will see sustained competitive intensity in the near term he stated.
(With inputs from PTI)