A message has been circulating widely on social media claiming that pressing the 'Cancel' button twice at an ATM before inserting your card can prevent ATM PIN theft. However, the Reserve Bank of India (RBI) has officially clarified that this is completely false and misleading.
In the age of digital misinformation, it's crucial to verify such claims through official sources and not rely on viral content that lacks scientific or technical credibility. Here's what the RBI and other reliable agencies have said about ATM safety and the truth behind this viral myth.
According to the viral message, pressing the 'Cancel' button twice before inserting your ATM card disables any hidden device or skimming technique designed to steal your PIN. The message suggests that this action can prevent fraudsters from accessing your ATM credentials.
However, the claim has no basis in technology or banking procedures. Experts and regulators have confirmed that such actions do not deactivate any malicious device, nor do they offer any additional protection against ATM fraud.
A post falsely attributed to @RBI claims that pressing 'cancel' twice on an ATM before a transaction can prevent PIN theft#PIBFactCheck
— PIB Fact Check (@PIBFactCheck) March 9, 2024
❌This statement is #FAKE & has NOT been issued by RBI
✔️Keep transactions secure
✅Conduct fund transfer in private
✅Hide PIN on ATM card pic.twitter.com/WLhZsPJVso
India’s official fact-checking body, the Press Information Bureau (PIB), conducted a fact-check on the viral message and labeled it completely fake. PIB clarified that RBI has never issued such instructions and that pressing the ‘Cancel’ button has no effect on ATM security in the context claimed.
In fact, the RBI has emphasized that ATM users should always rely on authenticated guidelines issued by banks and avoid falling for social media rumors.
Instead of following unverified advice, here are some RBI-approved safety measures to keep your ATM transactions secure:
Memorize your PIN and avoid writing it down anywhere.
Do not share your PIN or card details with anyone—not even friends or family.
Cover the keypad with your hand or body while entering your PIN to avoid shoulder surfing.
Never take help from strangers while using an ATM.
Always press 'Cancel' after completing your transaction to ensure the session is closed.
Take your card and receipt with you, and destroy the receipt if you don’t need it.
Report lost or stolen cards to your bank immediately to prevent misuse.
If the ATM fails to dispense cash or your card gets stuck, contact your bank immediately.
While awareness about ATM fraud is necessary, following unverified claims can lead to a false sense of security, making users even more vulnerable. It is always best to refer to official information from RBI, your bank’s customer care, or reliable government bodies like PIB.
Cybercriminals often exploit fear and lack of awareness by spreading fake messages. Therefore, always verify before you trust—especially when it comes to your financial safety.
Pressing the 'Cancel' button twice at an ATM will not prevent PIN theft, and such advice has been debunked by both RBI and PIB. Don’t fall for viral myths—follow genuine security practices recommended by your bank.
Always stay alert, rely on official sources, and educate others about the difference between real safety tips and online hoaxes.
