Billy Joel posted on Instagram on May 23 that all his upcoming concerts are canceled. He was diagnosed with a brain condition called normal pressure hydrocephalus. His condition got worse after performing recently. It caused trouble with hearing, vision, and balance. His doctor told him to do physical therapy and stop performing for now to recover.
According to the Cleveland Clinic, NPH usually affects people over 65. NPH happens when too much fluid builds up in the brain, which affects memory, concentration, movement, and bladder control. The good news is, it’s often treatable and sometimes even reversible. It usually needs surgery to drain the extra fluid. Earlier, Billy had already postponed 8 shows to recover from a surgery he had. Now, those 8 shows are fully canceled too.
What about the fan’s money?
Billy Joel is 76 years old. In the announcement, he said that everyone who bought tickets for the canceled shows will automatically get a refund. You don’t need to do anything to get your money back. The refund, Joel said, would be re- wired to your original payment source in 10 business days.
If the ticket was transferred to you, the refund still goes to the person who originally bought it. The canceled shows were in the U.S. and the UK, and were supposed to happen between April 26 and July 3, 2026. Billy said he’s sorry to disappoint fans and thanks them for understanding.
If the venue or promoter cancels the event, SeatGeek says they’ll email you directly with refund options. Their "Buyer Guarantee" protects customers. If the concert is canceled, you get 120% credit or choose a cash refund. If you got physical tickets, they say keep them for 30 days, just in case the seller needs them.
If canceled, refunds are automatic and go back to your original payment method once the organizer sends the money. If you bought transferred or resold tickets, the rules might be different, so check your email.
FAQs
Q1. Will Billy Joel concert tickets be refunded?
There would be an automatic re-wiring of the money to the source of payment
Q2. Why did Billy Joel cancel his concerts?
He has a brain condition and needs time to recover.
According to the Cleveland Clinic, NPH usually affects people over 65. NPH happens when too much fluid builds up in the brain, which affects memory, concentration, movement, and bladder control. The good news is, it’s often treatable and sometimes even reversible. It usually needs surgery to drain the extra fluid. Earlier, Billy had already postponed 8 shows to recover from a surgery he had. Now, those 8 shows are fully canceled too.
What about the fan’s money?
Billy Joel is 76 years old. In the announcement, he said that everyone who bought tickets for the canceled shows will automatically get a refund. You don’t need to do anything to get your money back. The refund, Joel said, would be re- wired to your original payment source in 10 business days.
If the ticket was transferred to you, the refund still goes to the person who originally bought it. The canceled shows were in the U.S. and the UK, and were supposed to happen between April 26 and July 3, 2026. Billy said he’s sorry to disappoint fans and thanks them for understanding.
If the venue or promoter cancels the event, SeatGeek says they’ll email you directly with refund options. Their "Buyer Guarantee" protects customers. If the concert is canceled, you get 120% credit or choose a cash refund. If you got physical tickets, they say keep them for 30 days, just in case the seller needs them.
If canceled, refunds are automatic and go back to your original payment method once the organizer sends the money. If you bought transferred or resold tickets, the rules might be different, so check your email.
FAQs
Q1. Will Billy Joel concert tickets be refunded?
There would be an automatic re-wiring of the money to the source of payment
Q2. Why did Billy Joel cancel his concerts?
He has a brain condition and needs time to recover.
