North East Small Finance Bank Limited has officially changed its name to Fincare Small Finance Bank Limited. Along with this rebranding, the bank has also moved its registered office from Guwahati, Assam to Bengaluru, Karnataka. This transition was made possible following approval from the Reserve Bank of India (RBI).

The bank's new identity as Fincare Small Finance Bank Limited is part of a strategic initiative aimed at enhancing its services and reach across the country. The bank has assured its customers that there will be no disruption in the services provided, and branches in Northeast India will continue to operate as usual.

A common concern among customers is whether their existing chequebooks and passbooks will remain valid. The bank has clarified that these documents will still be accepted, but customers are encouraged to gradually apply for new chequebooks and passbooks that reflect the updated name and address. There will be no additional charges for obtaining these new documents.

Customers are advised to keep their banking documents, such as KYC information, up to date. Those using online banking will see the updated name and address reflected in their online accounts. The bank emphasizes the importance of obtaining new documents in a timely manner to avoid any inconvenience.

The decision to change the name and address is part of the bank's strategy to strengthen its brand and expand its services nationwide. Fincare Small Finance Bank aims to enhance its offerings, particularly in the realms of digital banking and financial inclusion.

With the rebranding, North East Small Finance Bank will now be known as Fincare Small Finance Bank. Customers are encouraged to reach out to their branches for new documents to prevent any future issues. The bank reassures that this change is intended to improve customer convenience and service quality.