India’s Permanent Account Number (PAN) system is undergoing a major upgrade with the rollout of PAN 2.0, the latest initiative by the Income Tax Department. Designed to offer better security, faster processing and a more user-friendly experience, PAN 2.0 introduces a digital-first approach to tax identity management.
At the heart of PAN 2.0 is e-PAN with QR code integration, allowing for quick authentication and fraud prevention. This QR-enabled e-PAN is sent directly to the applicant’s email free of cost, while those who still prefer a physical card will need to pay a small fee. Importantly, if you already have a PAN card -- even one without a QR code , it remains valid and doesn’t need to be replaced unless you want the updated version.

What Is PAN 2.0?

The Indian taxpayer identification system has been revamped as PAN 2.0. It not only covers PAN issuance but also integrates TAN (Tax Deduction and Collection Account Number) services under a unified digital platform. This move simplifies the overall experience while boosting security and accessibility.

Key Features Of PAN 2.0

Unified Digital Portal: One-stop access for PAN and TAN services.
QR Code Support: Easy digital verification of PAN identity.
Centralised Data Vault: Enhanced data protection with secure storage.

Benefits Of PAN 2.0

Instant e-PAN Delivery: Sent via email in just minutes.
No Extra Cost: Digital version is free for all users.
Improved Grievance Redressal: Faster issue resolution via the portal.
Reduced Paperwork: Fully online application process.

Who Can Apply?

Anyone eligible for a PAN can apply for PAN 2.0. Existing PAN holders can request a QR-coded e-PAN without reapplying.

How To Apply For PAN 2.0 Online: Step-by-Step Guide

Getting your hands on the upgraded PAN 2.0 is now a hassle-free digital process, and the best part? You can receive your e-PAN straight to your inbox. Here’s a step-by-step guide depending on your card issuer.

Step 1: Identify Your PAN Issuer

Check the back of your PAN card to see whether it was issued by NSDL or UTIITSL, as the process varies slightly for each. Once you’ve identified the issuer, proceed accordingly.
If Your PAN is Issued by NSDL-
Visit the Official Portal: Go to the NSDL e-PAN portal.
Enter Your Details: Provide your PAN number, Aadhaar (if applicable), and date of birth.
Verify Information: Double-check that all the details match your official records.
OTP Verification: Choose your preferred option to receive a one-time password (OTP). Enter it within 10 minutes.
Download e-PAN: If you’re applying within 30 days of issuance, it’s free for up to three requests. After that, a nominal Rs 8.26 (GST included) is charged.
Get PAN via Email: The e-PAN PDF will be sent to your registered email within 30 minutes.
If Your PAN Is Issued by UTIITSL-
Access the UTIITSL e-PAN Portal.
Provide Necessary Details: Enter your PAN, date of birth, and captcha code.
Update Email if Needed: If your email isn’t registered, you’ll be able to update it once the full PAN 2.0 rollout is complete.
Complete the Request: Free if done within 30 days of PAN issuance. After that, Rs 8.26 applies.
Receive via Email: Once processed, your e-PAN will be delivered to your inbox in PDF format.

Documents Required

Date of Birth Proof: Passport, birth certificate, or school leaving certificate.
Identity Proof: Aadhaar, Passport, Driving License, or Voter ID.
Address Proof: Utility bill, bank statement, or rent agreement.