In a major update to its pricing structure, Amazon India has started charging a Rs 5 marketplace fee for every customer order. The fee, inclusive of taxes, applies uniformly across all transactions, with a few category-specific exemptions.
The new fee applies to all Amazon users, Prime members included. Regardless of how many items are in a single cart, the Rs 5 fee is charged once per transaction. It is designed to help Amazon maintain its wide seller network and infrastructure while offering transparent pricing.
Not every order will include the fee. Exemptions apply to:
Also, if there is already a processing or exchange fee, the Rs 5 marketplace charge will not be shown separately for now.
The Rs 5 fee is refundable only in certain situations:
This ensures the charge reflects only for completed transactions where marketplace services are fully rendered.
Amazon’s move mirrors actions by competitors like Flipkart (Rs 3 per order), Blinkit, Zepto, and Swiggy Instamart, who have already implemented similar fees. The fee will show up in invoices, confirmation emails, and order summaries to ensure full transparency for buyers.
As online shopping platforms seek new ways to manage operational costs, small per-order fees may become the norm across the e-commerce industry.