Shopping Rules For Mobile Number: Telling your number after shopping is just an option. It is not necessary. If the shopkeeper refuses to give you the goods without it, then you can complain here.
Nowadays people do a lot of shopping not only online but also by going to the store. Shopping for clothes, gadgets, grocery or gift items has now become more smart and fast. But as the way of shopping has become modern. Similarly, the billing system has also changed.
Now in many shops, mobile number is being asked from the customer even before payment. So that the bill can be sent or future offers can be shared. But do you know that it is not your responsibility to give the mobile number on the shopkeeper's request.
Actually many people are unaware of the fact that telling the personal number is just an option. It is not necessary. If you refuse, then the shopkeeper cannot refuse to give you the goods. In this digital era, the value of data has increased a lot. In such a situation, personal information like mobile number can sometimes reach the wrong hands.
This violates your privacy. So the risk of cyber fraud also increases. If you do not want to share your mobile number after shopping. And you are being pressurized at the billing counter. Or you are being asked to return the goods.
To protect the rights of the customer in India, the government has implemented the Consumer Protection Act. Under this law, the shopkeeper cannot refuse to give you service just because you did not share your mobile number. If this happens, you can complain about it.
To register a complaint, you can call the National Consumer Helpline helpline 1800-11-4000 or 1915. Or you can go to consumerhelpline.gov.in and put your point. Apart from this, you can also complain through the NCH app.
If you go to buy goods, be aware and recognize your rights. If a store forcibly asks you for your mobile number and does not give the bill without giving the number. So feel free to lodge a complaint about this. The store owner will be severely punished.
