Bigship solving the ₹1 lakh crore logistics challenge for growing Indian businesses
ET Spotlight August 12, 2025 04:00 PM
Synopsis

India's logistics industry witnesses a boom. However, MSMEs in Tier 2 cities face PTL shipping challenges. Bigship aims to bridge this gap with its courier aggregator model. It offers real-time tracking and rate comparisons. Bigship focuses on lowering logistics costs and improving delivery flexibility for MSMEs. The company expands delivery coverage across India.

India’s logistics industry appears to be booming. But speak to small business owners in Tier 2 cities such as Rajkot or Kanpur, trying to ship a 300 kg parcel to another state, and a different reality emerges. Despite rapid advancements, Part Truck Load (PTL) shipping remains underdeveloped, plagued by inefficiencies, poor visibility, and a lack of modern tech solutions. This segment alone has a market gap worth ₹1,00,000 crore, a problem that Bigship, one of India’s leading courier service providers, is committed to solving.

India’s MSMEs: The driving force behind logistics spend
With more than 6.3 crore micro, small and medium enterprises (MSMEs) fuelling close to 30% of India’s gross domestic product (GDP) and employing over 110 million individuals, the MSME sector is the backbone of the economy. Yet, a crucial part of their operations, their logistics and transportation expenses, often go unaddressed.

MSMEs across the country are constantly moving goods, spending heavily on shipping to stay competitive. This transportation cost is not only high, but also creates planning and strategic challenges for MSMEs, especially when they’re shipping goods in bulk but not enough to fill an entire truck.

The overlooked opportunity in PTL shipping
Most investments and innovations in Indian logistics have centered on e-commerce delivery and full-truckload (FTL) models. However, there exists a large segment that neither fits into express courier systems nor FTL, i.e., the PTL segment.

In this space, MSMEs often rely on fragmented, informal networks, where every shipment involves manual coordination, a lack of transparency, and zero shipment tracking after dispatch. This is the ₹1,00,000 crore untapped logistics gap where Bigship operates.

Bigship, founded without any external funding, has developed a stronghold in the PTL segment, thus simplifying bulk shipping for MSMEs. The courier aggregator model it follows helps bridge this inefficiency by offering real-time tracking, rate comparisons, and automated dispute resolution across various courier partners.

Bigship’s courier service gives small businesses access to reliable and cost-effective logistics solutions through a single platform, regardless of the size of the shipment, from a 500-gram package to a 5-ton consignment.
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A growth partner for MSMEs
Today’s small businesses don’t just want their products shipped; they want shipping to drive business growth. That’s exactly what Bigship brings to the table. Bigship's courier service positions itself not only as a logistics provider but also as a growth enabler by assisting MSMEs in lowering their logistics costs by 15–20%, reducing turnaround time (TAT), and improving delivery flexibility.

In the PTL space, businesses often face issues like limited Cash on Delivery (COD) support, insufficient insurance coverage, and gaps in pincode reach. Bigship addresses these challenges by bringing multiple shipping partners into one tech-enabled solution, giving MSMEs seamless access to services traditionally reserved for larger players.

What do Indian businesses need next in logistics?
Indian businesses do not need more courier companies; they need smart infrastructure that understands how a small-scale garment manufacturer in Tiruppur or an automotive parts seller in Ludhiana operates.

One major hurdle MSMEs face is limited delivery coverage. Most individual courier services lack true pan-India reach. This not only hampers the scalability of small businesses but also weakens customer satisfaction.

Bigship, as a courier aggregator, with its PTL-first approach and vast network of courier partners, overcomes this bottleneck. It delivers where others can’t, thus enabling sellers to reach even the remotest corners of India.

The future of logistics in India will be built on trust, scale, and reliability. And Bigship is already paving the way by making sure that even a small business in a remote town gets the same level of logistical support as a major enterprise.

About Bigship
Bigship,, founded in the year 2021, is one of India’s fastest-growing logistics technology platforms, focused on empowering MSMEs with reliable, affordable, and tech-led shipping solutions. Operating as a courier aggregator, Bigship has brought innovation to the PTL segment by solving logistics pain points that traditional logistics players often overlook.

Bigship serves a wide range of customers, such as manufacturers, retailers, e-tailers, distributors, importers, exporters, and enterprises. Its tech infrastructure eliminates the need for full truckloads, offering flexible PTL options suited to the business demands of every size.

What sets Bigship courier service apart is its deep do Sign Up mestic reach, covering over 29,000 pin codes across India. This ensures that businesses can ship to practically every part of the country, including underserved Tier 2 and Tier 3 cities.

With more than 25,000 tons of shipments handled annually, the platform supports over 80,000 merchants, delivering consistent service and operational efficiency. Additionally, Bigship extends its services globally, offering international shipping to 195 countries, making it a truly global courier aggregator.


Over the past four years, Bigship has grown 100x, driven by rising MSME demand, robust execution, and a mission to simplify logistics for India's growth sectors. And as India moves toward a future dominated by MSME-led commerce, Bigship’s courier service is positioned to be the logistics service provider that bridges the gap between ambition and action, redefining what’s possible for small businesses.
(This article is generated and published by ET Spotlight team. You can get in touch with them on etspotlight@timesinternet.in)
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