Gautam Adani to transform airport experience, Adani Digital Labs unveils…, to elevate…
GH News August 14, 2025 03:06 AM

Adani Digital Labs (ADL) the technology arm of Adani Airport Holdings Limited has unveiled a range of transformative initiatives designed to enhance and personalise the travel and airport experience for passengers at Adani-managed airports across India.
The new offerings will provide real-time updates exclusive rewards special tiered lounge access and a customized digital experience that goes beyond standard aggregator services said Srushti Adani Director of Adani Digital Labs.
What Adani Group Said On Initiative?
The strategic moves enhance convenience comfort and engagement at Adani Airports and improve its position as a leader in digital innovation within the aviation sector the company said in a statement.
The new ADL aims to infuse energy diverse ideas and unparalleled expertise into its operations. This marks the first phase of a broader strategy to deliver an exclusive digital-first experience to passengers she said.
How ADL Will Impetement These Solutions?
ADL inaugurated a 150-seater office in Ahmedabad from where the team will continue to develop customer-centric solutions for the airport environment. These solutions will address common travel challenges such as time constraints limited awareness of amenities and long queues.
By bringing all airport services onto a single digital platform Adani OneApp transforms the journey from transactional to experiential enhancing personalisation convenience and efficiency for every traveller the statement said.
Adani Rewards is a loyalty initiative designed exclusively for airport travellers focused on delivering exceptional value and unforgettable experiences. The programme seamlessly spans F&B retail car parking duty-free shopping and meet and greet services offering unmatched flexibility and ease of use.
The app will allow browsing and shopping from an extensive catalogue of F&B duty-free and retail stores as well as provide convenient airport services such as Delivery at Gate Multi-cart Orders group orders for Duty-Free and Park & Fly for seamless parking it said adding that live flight status tracking and instant notifications as well as easy access to high-speed airport Wi-Fi and essential travel will also be provided.
(With Inputs From PTI)