Indian Railways’ ticket booking platform IRCTC’s app and website are down even before Diwali. Due to this, users are facing difficulty in booking tickets online. The IRCTC app and website suddenly went down around noon today. So tickets were not booked. In this regard, many users have posted screenshots on social media platforms. Apart from this, many users also reported the outage of this platform. Users say that IRCTC Cannot book tickets instantly through the app and website.
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The outage in IRCTC’s website and app started immediately at the time of booking. At this time, many users were trying to book tickets. But this time the website suddenly went down and users faced difficulty in booking tickets. According to the users, due to the glitch in the IRCTC website and app, the users will not be able to book the tickets. According to reports, the issue was caused by heavy traffic on the website and app, which prevented users from booking tickets.
According to the information received, IRCTC officials also admitted that due to technical issues, people faced difficulties in booking tickets for some time. Apart from this, he also said that his team is constantly trying to solve the problem. Soon, users will be able to book tickets through the IRCTC app or website.
Users are constantly sharing screenshots on social media. Which also shows site down and error messages. According to Downdetector, a website that tracks online service outages, 49% of users reported an outage on the IRCTC website and 37% on its app. Additionally, people buying tickets from railway stations are also facing this problem.
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Indian Railways is considering issuing a new rule regarding ticket booking soon. This new rule is designed to increase the convenience of railway passengers. Some reports claim that Indian Railways passengers will soon be able to reschedule their tickets for a later date without paying any reschedule charges. That is, if you have booked a ticket for 10th January, you will be able to book a ticket for the next date without canceling this ticket. Currently, passengers do not have an option to reschedule their tickets. They have to rebook their tickets instead of canceling them. Ticket cancellation charges are also to be paid.
