Home Depot customers have left 130 reviews at the time of this writing with an average rating of 4.4 stars on a 5-star scale. Of those responding, 85% would recommend the Rolling Drawer Packout to others. While some users have resorted to modifications to create their own versions of a Packout rolling toolbox with drawers, most are pleased they waited for the official version.

Positive reviews mention the convenience of the drawer system and the versatile dividers it comes with. In a 5-star review, Ooman says they use their rolling drawer Packout to carry their “most frequently used large tools” to reduce stacking and unstacking Packout boxes and avoid some back pain.

A number of other reviewers echo the Packout Rolling Drawer Tool Box’s convenience. However, not all users are 100% thrilled with the design or its price. Negative reviews primarily focus on the Rolling Drawer’s high price, saying it’s overpriced for a plastic toolbox. Others report an issue with the placement of the hole for adding a lock that doesn’t accommodate stacking some other Packout boxes. Brazer62 is among others expressing frustration with Home Depot more than the Packout box, saying the website and app incorrectly advertised in-store availability when they weren’t even stocking the shelves yet.