IndiGo Crisis: IndiGo’s extensive flight disruptions over the past several days have created widespread inconvenience for millions of travelers across India. Long delays, repeated cancellations, and multiple technical concerns have pushed aviation authorities to reassess existing protocols. In response to these recurring issues, the central government has now implemented stronger measures aimed at preventing similar large-scale disruptions in the future. The Directorate General of Civil Aviation (DGCA) has intensified its monitoring system, marking one of the most significant regulatory enhancements in recent years.
The latest government directive, laid out in a detailed 12-page document, introduces firm requirements for handling technical delays. Under this new mandate, any scheduled flight that is delayed by 15 minutes or more due to a technical issue will undergo a compulsory investigation. Airlines will now need to provide a clear explanation for the delay, the nature of the technical fault, and the corrective steps taken to resolve the problem. This structured accountability framework is designed to ensure better transparency and faster problem-solving within airline operations.
A major shift in procedure requires airlines to report significant technical defects directly to the DGCA through immediate communication channels. Additionally, a comprehensive written report must be submitted within 72 hours. This new process replaces the earlier, less formal reporting structure that often led to delays in information collection. The aim is to establish prompt documentation and quicker regulatory review, ultimately enhancing passenger safety and operational reliability.
The updated regulations also redefine how recurring issues are handled. If the same defect appears three times, it will now be classified as a repetitive defect. Once this classification is triggered, a specialized investigation will begin to determine underlying causes and prevent further occurrences. This step reflects the DGCA’s intention to close long-standing gaps in the monitoring process and enforce higher maintenance standards across all airlines.
These measures highlight a broader effort to redesign the aviation oversight system, which previously lacked strict requirements for minor delay checks. By introducing mandatory investigations, timely reporting, and recurrence-based assessments, the government aims to build a more responsive and dependable air travel ecosystem. The strengthened framework is expected to reduce operational lapses, improve safety outcomes, and restore confidence among passengers who have faced considerable inconvenience due to recent disruptions.
