A product recall has been issued for a kitchen item sold at M&S, as regular use of the product could result in injury. M&S sells a wide range of products from groceries to fashion to homewares. The latest recall to hit the British supermarket applies to an item sold in its homewares section, as the Office for Product Safety and Standards advises customers to stop using it immediately and return it to their local Marks and Spencer store.
The recall has been issued for its Kelly Hoppen Debossed Cappuccino Cups. The product presents a risk of injuries and burns as it may crack or break unexpectedly during use, potentially causing cuts or lacerations for customers. "We are very sorry for any inconvenience caused," M&S said in its official recall notice. The recall comes as the product doesn't meet the requirements of the General Product Safety Regulations 2005.
The cups, which were manufactured in Thailand, are no longer available to purchase from M&S stores or online. Customers can return the item and get a full refund at any M&S store, excluding outlets or franchise stores.
The Office for Product Safety and Standards said: "The base of the ceramic cup may crack or break unexpectedly during normal use, particularly when filled with hot liquids. This sudden failure can result in sharp ceramic fragments, posing a risk of cuts or lacerations to the user. Additionally, the breakage may cause hot liquid to spill, increasing the risk of burns or scalds."
The recall was issued on December 15. An official risk level has not been specified.
The cups were sold in black, white and taupe. They cost £8 or £12, and affected products will have the codes T34/1332B on the packaging. The recall does not apply to the standard-size mug with code T34/1222F.
A separate product recall was recently issued for the 12g Neon Candles sold at M&S as they don't meet the requirements of the General Product Safety Regulation. Customers have been told that if these candles are left unattended, they could cause nearby objects to go up in flames, posing a serious fire threat to households.