BSNL This company has once again come into the limelight due to its various plans. Also, state-owned telecom company BSNL has taken a big step for its customers by launching an in-house mobile app called “Sanchar Mitra”.

The company launched the app nationwide on Friday. This app is designed to register new customers and issue SIM cards. The special feature of this app is that it is completely indigenous, that is, it is completely developed by BSNL engineers and that is why it is more talked about. But let us know exactly what this app is and how it works.

What is Sanchar Mitra App?

The Sanchar Mitra app replaces the previously used Sanchar Aadhaar app. It is important to note that the Sanchar Aadhaar app was used to connect new customers to the BSNL network through Aadhaar-based e-KYC. The app was developed by a private company and used by BSNL retailers and franchisees.

However, BSNL’s contract with that private company ended at the end of November 2025. Subsequently, the process of issuing new SIM cards and replacement SIM cards began to suffer. To solve these problems, BSNL has developed an app called Sanchar Mitra.

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Sanchar Mitra app is completely indigenous

of BSNL According to BSNL engineers across the country, Sanchar Mitra app has been developed in a very short time. It can be said that this app is developed in emergency situations to solve customer problems quickly.

The app has been launched across India including Karnataka. BSNL said the app is indigenous and eliminates the need to depend on foreign companies. Moreover, this indigenous app will reduce the chances of future problems.

What benefits will you get?

Talking about customer benefits, the Sanchar Mitra app will now make the process of registering new customers faster and easier. This will enable customers to receive SIM cards faster and facilitate tasks like SIM replacement and KYC. Moreover, since the app is completely indigenous and developed by BSNL itself, data security and control will remain in the hands of the company. Overall, the Sanchar Mitra app will improve BSNL’s services and benefit its customers.

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