The Uttar Pradesh Madhyamik Shiksha Parishad (UPMSP) has introduced a comprehensive support system for students appearing in the UP Board Class 10 and Class 12 examinations for the academic session 2025–26. In a student-friendly initiative, the board has released dedicated helpline numbers and official email IDs to help examinees resolve academic doubts, exam-related queries, and stress-related concerns ahead of the board examinations.
This move is aimed at ensuring that students do not feel anxious, confused, or under pressure during the crucial examination phase. The helpline details were officially announced by UP Board Secretary Bhagwati Singh, who emphasised that the facility is meant to provide timely guidance and reassurance to lakhs of students across the state.
According to the board, the primary objective of launching these helpline services is to support students facing difficulties related to theory subjects, syllabus clarity, exam rules, and mental stress. The board believes that fear and confusion can negatively impact performance, and early guidance can help students approach exams with confidence.
Bhagwati Singh stated that these helplines would play a vital role in addressing students’ concerns and ensuring a smoother examination experience. He has also instructed regional additional secretaries and district education officers to actively promote the helpline services so that maximum students can benefit from them.
Students appearing for UP Board Class 10 (High School) exams
Students appearing for UP Board Class 12 (Intermediate) exams
Candidates facing academic doubts, exam anxiety, or administrative issues
Students seeking clarification related to theory examinations
The helpline services are open to students from all districts of Uttar Pradesh.
To make support easily accessible, the UP Board has shared contact details of its regional offices and headquarters. Students can call or email the respective office based on their region.
UP Board Regional Office Contacts:
Meerut:
Phone: 9454457256, 0121-2660742
Email: romeerut@gmail.com
Bareilly:
Phone: 9012418147, 0581-2576494
Email: robareilly@gmail.com
Prayagraj:
Phone: 9454457246, 0532-2423265
Email: roallahabad1@gmail.com
Varanasi:
Phone: 7355004355, 0542-2509990
Email: rovaranasi@gmail.com
Gorakhpur:
Phone: 6394717234, 0551-2205271
Email: upmsprogkp@gmail.com
UP Board Headquarters:
Toll-Free Numbers: 18001805310, 18001805312
Email: upmsphop@gmail.com
Students are advised to contact these numbers during official working hours for accurate guidance.
In addition to theory exam support, the UP Board has announced that a separate helpline for Intermediate practical examinations will be launched shortly. The Class 12 practical exams for 2026 are scheduled to be conducted between January 24 and February 1, 2026.
This special helpline will focus on resolving doubts related to Science practical subjects, including:
Physics
Chemistry
Biology
According to Dr Dinesh Kumar, Divisional Science Progress Officer, the practical exam helpline will be set up at the Joint Education Director’s divisional office for a designated day. Subject experts will be available to guide students regarding experiments, evaluation patterns, and exam-related queries.
JD Dr Pradeep Kumar Singh will oversee the helpline, ensuring that experienced professionals handle student concerns. Candidates from Lucknow and all districts within the division will be able to seek assistance through this facility.
Education experts have welcomed this initiative, calling it a positive step toward reducing exam stress and ensuring equal access to academic support. With lakhs of students appearing for UP Board exams every year, such structured guidance systems can make a significant difference.
Do not hesitate to seek help if you face academic confusion or stress
Use official helpline numbers and emails only for reliable information
Stay calm, focused, and well-informed during exam preparation
Keep track of updates related to practical exam helplines
The UP Board’s helpline initiative reflects its commitment to student welfare and academic success. By offering direct communication channels, the board aims to empower students with clarity, confidence, and the right support during one of the most important phases of their academic journey.
