New Delhi : Elon Musk-owned social media platform According to Downdetector, till the time of writing the news, more than 45 thousand users lodged complaints about the platform being down. Due to this outage, users were neither able to see their timeline nor were other posts loading. Along with X, xAI’s AI chatbot Grok was also not working during this period, which further increased the problem.
What problems did users face?
Let us tell you that during the outage, a large number of users reported that their feed was looking completely empty. Many people were not able to post nor were they able to see the posts of others. The same problem was seen on both mobile app and web platforms. For some users the platform became extremely slow, while for others X was not opening at all. This problem was not limited to America only, but complaints about its impact were reported in other countries as well.
Cloudflare error increases confusion
While trying to login, many users saw an error message to Cloudflare. It was written in this message that the website is secure, but there is a problem in accessing the server. However, according to initial information, this was not a fault of Cloudflare, but is believed to be a technical problem to X’s web server. Such errors made it more difficult for users to understand whether the problem was with their internet connection or the platform.
Silence from the company
Despite the outage, no official statement has been issued by X yet. Neither Elon Musk nor X’s support account gave any clear information on this technical glitch. Such outages have been seen on X before also, in which the service was automatically restored after a few hours. This time too, users did not get any concrete option other than just waiting.
User reactions
In the comment section of Downdetector, users expressed their displeasure fiercely. One user wrote that the website is running very slow or perhaps its internet connection is bad. Another user expressed concern and said that X has suddenly stopped and it is hoped that it is not a cyber attack. Another user described it as the second major outage this week and said that after the global blackout on Tuesday, this could again be a sign of a major technical problem.
What can users do during the outage
According to technical experts, users have limited options in such major outages. However, it may be helpful to check the official status of the platform, refresh the app, log out and log in again, or try a different device and network. If the problem is system level, it takes time to fix and users have to wait for the service to be restored.
Frequent technical outages on X have raised questions about the stability of the platform. This platform is an important source of information and communication for millions of users, so frequent technical problems can affect the trust of users. Now all eyes are on X to see when and how the company reacts to this outage.