Bank Locker Keys Lost: Bank lockers are considered safer than keeping valuable jewelry or important documents at home. Many people take advantage of this facility. But have you ever wondered what would happen if you lost the only key to your locker? This situation can cause stress and anxiety for anyone. However, losing the key does not compromise the security of the items kept in the locker. Therefore, today we are going to tell you what you should do first in this situation, what procedure the bank follows, and how the locker is finally opened.

What to do first?
If you lose your bank locker key, you must first inform your bank. For this, you will have to provide a written complaint and several important details, including the locker number and branch name. You will also have to file an FIR, a copy of which will be submitted to the bank or attached to the written complaint. The bank may also ask you to provide an undertaking. You will also have to submit documents like your Aadhaar card and PAN card. After this process, the bank will begin its official procedure.

Bank Lockers have 2 Keys.
The Reserve Bank of India (RBI) has set rules for the entire bank locker process. It's important to know that there are two keys for a locker: one key is with the customer and the other is with the bank. Also, there are no duplicate keys for these lockers. A bank locker only opens when both keys are used together. This is why the locker cannot be opened in the normal way if the customer's key is lost. So, the question arises: how is the locker opened in this situation?

How is the locker opened?
When the customer's key is lost, there is only one way to open the locker – by breaking it open. This is done by the bank or an authorized technician. In this process, the identity of the locker holder is verified, and the customer's presence is essential.

Who bears the cost of breaking open the locker?
The bank does not bear the cost of breaking open the locker. The entire cost has to be borne by the customer. The bank informs the customer about the cost beforehand. It can also be said that from breaking open the locker to obtaining a new one, the entire expense is borne by the customer. This cost depends on the size of the locker and varies from bank to bank.

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