Imagine spending a decent amount of money on a clean, high-quality sandwich bread, only to find it moldy and well past its expiry date. Such was the recent case of a Blinkit customer, who vented her frustration on X after allegedly receiving expired bread and then being denied a refund by the platform.

The customer shared pictures of the packaging of the bread – Suchali’s Artisan Bakehouse Multigrain Sandwich Bread – along with images of the loaf inside, which appeared to be covered in green fungus. The alleged expiry date was not visible in the X post.

The customer wrote, “Arre bhaiya @letsblinkit, why do you send expired bread and then refuse to refund? There’s literal fungus on it and it was 3 days past date! Gross.”

^{Disclaimer: NDTV does not vouch for the claims made in the X post.}

As per the customer’s claim, Blinkit refused to offer a refund for the bread, which has an MRP of Rs 180. The final price paid by the customer has not been disclosed.

The post has since gone viral, garnering over 129,000 views.

Responding to the complaint on

The post was soon flooded with comments from multiple

One user suggested, “Most food items from these platforms are either expired or counterfeit. Never buy fruits or vegetables from quick commerce. Better to personally go and purchase. Only good for non-consumable items.”

Calling it “deliberate”, another user alleged, “This is deliberate. Quick commerce stores routinely push expired or moldy stock when fresh ones are out, then stonewall refunds. Classic cost-cutting tactic.”

Another comment read, “All quick commerce platforms have similar issues. If not expired, they mostly sell near-expiry products, hence the deep discounts. I have stopped buying from these platforms for over a month now. Walking to a nearby shop is more reliable.”

An

Another added, “Sourdough is tough to buy pretty much everywhere. I have a Theobroma near me that sells pre-cut loaves. A bit more expensive than quick commerce brands, but I’ve never faced issues with expiry dates or mold.”