There is good news for crores of EPFO account holders. Following upgrades ranging from the main website to the UAN portal, the EPFO is set to offer a significant benefit to its subscribers. Official sources from the Ministry of Labour have indicated that the EPFO could launch an AI-based chatbot service within a month. Through this, users will be able to access essential services—such as PF balance details, monthly PF contributions, interest credits, and claim status—directly on WhatsApp. Sources stated that the EPFO's AI chatbot will function similarly to those used by banks.
**When will the AI bot service launch?**
Yes, you will soon receive all PF-related information on WhatsApp. The AI bot developed by the EPFO will provide everything from balance details to claim status with just a single click. In other words, if you are an EPF account holder, you will no longer need to log in to multiple platforms. An official source mentioned that the EPFO plans to provide all basic services via the AI bot on WhatsApp very soon.
When asked about the potential launch timeline, the source expressed hope that it might take about a month, noting that the Ministry aims to roll it out within that timeframe.
**Registered mobile number required**
The EPFO is working to make its digital system smarter, and the AI bot service is part of this upgrade. According to officials, accessing this service will require a mobile number registered with the EPF account, and that same number must be linked to a WhatsApp account.
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