Is it happening to you that without passing through the toll plaza, the toll tax has been deducted from your fastag wallet. Your car is standing at home or in parking and suddenly you have received a message to deduct toll tax from fastag wallet. Actually, vehicle owners are facing difficulties due to fasting disturbances in Barabanki district. Cases of money being deducted from fastag of people without passing through toll plazas are coming up and despite complaints, refunds are not being received.
Deepak Jain, the petrol pump operator of Barabanki city, is also troubled by this problem. According to Deepak Jain, his car did not pass through Ahmedpur toll plaza, but on Wednesday morning at 11:01 am, a message of Rs 115 toll was cut on his mobile. When he talked to the toll plaza manager, it was told that sometimes the fastag scan camera does wrong reading, which causes this problem.
However, the question arises that if the camera can do wrong readings, then serious questions also arise on security. If the vehicle of a criminal crosses the toll like this, then his information will not be recorded in the system. Due to such mistakes, the vehicle owners are suffering financial losses. Along with this, questions are also being raised on the security system of toll plazas. Now it has to be seen whether there is any action in this matter or not.
If the money is deducted from the fastag without traveling, then immediately pick up your phone and call the helpline number 1033 of the National Highway. This number works 24 hours and seven days. This means if you have received a wrong message to deduct money from fastag at night, then you can call this number and file a complaint.
