False Toll Fee Deduction: If your vehicle is parked in the parking lot and it has not passed through any toll plaza, but still you get a message of toll money being deducted from the FASTag wallet, how will you feel? You will get into thinking and wonder why is this happening. Let us tell you, this has happened with many drivers, due to which they are facing trouble.

At the same time, officials say that the main reason for toll money being deducted from the FASTag wallet is that many times FASTag is not able to read properly, after which when the toll operator enters the vehicle number incorrectly, due to the message of toll money being deducted from the FASTag wallet reaches you.

NHAI is strict on wrong toll deduction from the FASTag wallet

But now there is no need to panic the National Highway Authority of India (NHAI) has tightened its belt regarding unnecessary deduction of toll money from the FASTag wallet and has made strict rules by showing strictness. NHAI has said that from now on, cases of 'false' deduction are being closely monitored so that drivers do not have to face any problems.

Fine imposed on toll collectors

Many times, FASTag users get the message of toll deduction even when their vehicle is neither in the parking lot nor at the toll plaza, but the vehicle is parked at home. Let us tell you, this happens when the toll operator enters the vehicle number incorrectly while paying the toll tax or makes a manual entry due to FASTag not being scanned properly. Along with this, when people keep the FASTag in their wallet, then also the message of money deduction comes.

Tightening its grip, NHAI has imposed fines on toll collectors in at least 250 cases. Let us tell you, that the toll management unit of the Highway Authority, IHMCL, has started imposing a fine of Rs 1 lakh. Which is a big step.

Such cases are coming continuously even after the imposition of fines.

After the imposition of a fine of Rs 1 lakh, toll operators register the vehicle number properly, thoughtfully, and without making any mistakes. According to media reports, due to the high penalty, there has been a decrease in the number of such cases, which has reduced by about 70%. At the same time, now 50 complaints reach IHMCL in a month. It is expected that people will get more relief in the coming time. Let us tell you, about 30 crore FASTag users transact at all the plazas on the National Highway network.

What is FASTag?

We all know that there are long queues of vehicles at the toll plaza, due to which people also have to face delays. Given these problems, now NHAI has made FASTag mandatory for all vehicles. Due to this, there is less crowd at the toll plaza, fuel savings, and digital transactions are promoted.

Let us tell you, FASTag is a rechargeable, prepaid tag that runs on RFID (Radio Frequency Identification) technology. It is installed on the windscreen of the vehicle i.e. the front glass. After which, the toll money of the vehicle which passes through the toll plaza is automatically deducted. Users can control it through the Fastag application.

You can complain if the toll is deducted from your FASTag wallet in the wrong way.

Nowadays it is the era of social media, in such a situation, apart from registering a complaint with FASTag wallet IHMCL, FASTag wallets are sharing their views on social media to highlight the cases of wrong toll deductions from their FASTag wallet. On the other hand, if you get a message of toll deduction from your FASTag wallet in the wrong way, then you can also register your complaint directly by going to IHMCL.

Disclaimer: This content has been sourced and edited from Hr Breaking. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.