Train Ticket Booking With AI: Every day crores of people travel by train in India, IRCTC has made the process of ticket booking easier for these rail passengers. For this, IRCTC has introduced a new feature (IRCTC New AI feature), named Virtual Voice Assistant AskDisha 2.0. This is an AI-powered service, with the help of which you can now book your ticket just by speaking without typing or standing in long queues.

Let us know how you can book a train ticket just by speaking through AskDisha Chatbot.

Step-by-step process to book train tickets

Let us tell you that AskDisha is a chatbot of Indian Railways, which helps people book train tickets (Book train tickets by just speaking). To use this facility, you have to follow the steps given below:

Step 1: First of all you have to go to the IRCTC website or mobile app, where you will see the option of AskDISHA. Apart from this, you can also connect to AskDISHA through IRCTC's X account or Whatsapp. This chatbot will help you in booking tickets.

Step 2: After connecting to AskDISHA, you will have to use words like "Hello" or "Ticket Book" initially. After understanding that you want to book a ticket, the chatbot will ask you for booking details. Such as the source station from where you will start your train journey, the destination station where you have to reach by train, the date of travel, and the class you want to travel in - Sleeper, 3AC, 2AC, First Class, etc.

Step 3: Based on all the information given by you, the chatbot will show you a list of available trains, not only this, it will also tell you about the time of those trains and the availability of seats. Now you have to select the train, class, and seat of your choice.

Step 4: When you select the train and seat, the chatbot will verify the information given by you. If the information is found correct, the chatbot will tell you the method of payment to book the ticket.

Step 5: You will have many options to make payments like UPI, credit/debit card, and net banking, from which you have to select one option. After making the payment, you will get the booking confirmation and PNR number.

Step 6: After the ticket booking process is completed, you will get an e-ticket sent to your email ID or mobile number. Which you can show to the TTE (Traveling Ticket Examiner) while traveling on the train.

If for any reason your travel plan changes, then you can also cancel your ticket through IRCTC's Ask DISHA 2.0 facility.

Disclaimer: This content has been sourced and edited from Hr Breaking. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.