India has more than 500 national highways. Many toll plazas are also built on these national highways. Any vehicle passing through here has to pay toll tax. Earlier there were long queues to pay tax on toll plazas in India. Because the toll tax was charged manually by the operators sitting on the toll plaza. But now many facilities have been made online in India. Similarly, the facility of giving toll on toll plazas has also gone online. Fastag service was started in 2014 by the National Highway Authority of India (NHAI). After this, the toll collection started with the fast tag on the toll plaza. But sometimes it gets technical flaws. Due to which the toll does not cut the toll on the toll plaza. So now the IT system has been changed about this.

The National Highways Authority of India (NHAI) tries new techniques to run the toll payment process smoothly at toll plaza. That is why changes have been made in IT systems and hardware on toll plazas to make the payment easier through fastags on toll plazas. According to the new rules, the equipment of the same companies will be used on the new toll plazas. The companies which have experience. These companies will have to obtain certificates from the Directorate of Standards Testing and Quality Certification of Ministry of Electronics and IT and can be purchased. These devices include toll lane controller, toll plaza server, automatic number plate reader, antennas and RFID readers.

The National Highways Authority of India was being informed by the passengers for the last few years that the toll is not deducted from the toll plaza many times. Whereas their fastag has sufficient amount of balance. In the event of not being able to escape from Fastag, passengers have to come out of the line and then pay toll manually. This causes them a lot of trouble. The National Highways Authority of India has changed the system keeping in mind someone. Along with this, an engineer will also be deployed in the regional office of the National Highways Authority of India to check the services.