Mumbai: Airtel has launched a detection tool that is founded by AIDA. Who has shown 27.5 billion calls as spams to their customers, and after this launch, today the launch has announced to introduce two significant reforms with the aim of staying two steps ahead of the spammers.
Customers will now get spam alerts for calls and SMS messages in their favorite Indian languages. This new feature will be available in ten local languages and plans to add further to it. The device supported by Airtel's AI will now find all the spam calls and SMS coming from the international network and give it alert.
Airtel intensified its efforts to deal with domestic spam calls, and then, scammers and spammers began to send fraudulent calls to India by abusing foreign networks. This scary tendency has increased by 12% of foreign spam calls in the last six months. By introducing new features, Airtel is expecting the growing challenge to settled.
Commenting on this initiative, Siddhartha Sharma, Director Marketing and CEO Connected Holmes, Bharti Airtel said, “We keep customers and their feedback at the center of things we are doing. After careful with the care of consumer feedback, we have improved our remedies so that India's linguistic diversity can be better served. That is, all the SMS messages and phone calls from the international number can be examined, our dedicated team of engineers and data scientists will continue to improve and increase the things we offer. “
The updated AI-operated spam solution will now inform users about calls and messages from domestic and international numbers in ten Indian languages. These languages include Hindi, Marathi, Bengali, Gujarati, Tamil, Kannada, Malayalam, Telugu, Punjabi and Urdu. Spam alert instructions will be made available for customers who use Android device only using local languages. Customers will not have to pay any amount for all these features and all Airtel customers will be activated automatically and they will not have to be given a service request.
Airtel's innovative, industry's first spaming device was launched in September 2024 and has changed the picture for its customers. It has enough relief from unwanted messages. According to Airtel, she has so far identified 27.5 billion calls. This means 1560 spam calls are being made every second. Since the launch in September 2024, the number of spam calls to Airtel customers has decreased by 16%.
