Several Indian banks have rolled out online account closure services, marking a big step towards digital banking. Traditionally, closing a bank account involved visiting a branch, filling out forms, and often waiting in queues. But now, it is easier than ever for customers to shut down unwanted or dormant savings accounts.

With the rise of digital banking and increased customer demand for remote services, banks like SBI, ICICI Bank, HDFC Bank, Axis Bank, and others allow customers to initiate closure requests in just a few steps. You can close your account by just visiting the bank’s official website or mobile app

If you are also planning to close your account online, then check the step-by-step process below:

Steps to Close a Bank Account Online in India

Step 1: Log in to your bank’s official internet or mobile banking platform using your credentials.

Step 2: Look for and navigate to the ‘Service Requests’ or ‘Account Services’ section.
 

Step 3: Fill out the digital account closure form, mentioning the reason for the closure.

Step 4: Then, upload the necessary documents (such as an ID proof and a request letter).

Step 5: Transfer any remaining funds before closure or provide another account number where the remaining funds should be transferred.

Step 6: Confirm the request via OTP or email verification.

Step 7: Once done, a confirmation message will be sent upon successful submission.

It is to be noted that the bank may take a few working days to accept the request. Customers are advised to download all closure-related documents and account statements for future reference.

Things to Keep in Mind:

While you close your bank account online, some banks may still require you to visit the branch to submit the unused chequebooks and debit cards. In certain cases, you will have to go to the bank for a physical signature for verification.

Outstanding dues or linked services like EMIs or auto-debit mandates should be settled or delinked before initiating closure.

Most banks don’t impose charges if the account is older than 12 months. Even if you close it within the first 14 days, it is free. But if you close your account anytime between 14 days and a year after opening, most banks incur charges.