Metro Item Lost and Found Item Rules: If you lose your belongings in the metro, how will you get them back? Where will you have to go for this and who will you have to call? Know the full details.
Lakhs of people travel in the metro every day in Delhi. And this is the reason why Delhi Metro is called the lifeline of Delhi-NCR. But it has been seen many times that in the midst of the crowd, people leave their belongings behind due to hurry or distraction. Some bag gets left under the seat. Then someone leaves their belongings by mistake.
The biggest problem occurs when you do not know how to get it back. Many people believe that once you leave your belongings in the metro, then they will not be found. But this is not so. Let us tell you that there is a complete process to get back your belongings if they are lost in the metro. By following which, the chances of getting your belongings back increases significantly. Know what to do.
How will you get your lost belongings in the metro?
To get back lost items in the metro, DMRC has created a lost and found system. Which is very helpful. If you have forgotten your bag, mobile or any other item on the train, platform or security checkpoint during the journey. So first of all call 011-23417910 and press 113701 extension.
Here you will have to provide complete details of your luggage and proof of identity. The sooner you file a complaint, the more likely it is that you will get your luggage back. By giving the right information at the right time, there is every possibility of getting your luggage back safely.
You can also find out by visiting the website
You can also find out about your lost items on the DMRC website. For this, you will have to go to https://delhimetrorail.com/lost-found and click on the List Of Lost Items section. Here you will get a list according to the station. In which the name of the luggage, details and when it was received. Information about this will be recorded. You can see the list by scrolling.
Check if your luggage is listed there or not. If your luggage is found in the list, then follow all the instructions given there for further processing. If you prefer to check information online instead of calling, then this process is right for you.