The Indian Postal Department (India Post Office) has introduced the Dak Sewa 2.0 app to modernize and speed up its services. This is a mobile app developed by the Indian Postal Department. Android smartphone users can download it from the Google Play Store, and iPhone users from the Apple App Store. Using this app, you can track articles and money orders. It also performs useful tasks such as postage calculations, mail booking, e-receipts, and filing complaints. This app allows citizens to easily access postal services from the comfort of their homes. This is part of the department's IT 2.0 upgrade, a major step towards making post offices fully digital. Let's explore the app's details.

How to use it?
After opening the app, you can also call a toll-free number (18002666868) to report your concerns. Or, you can chat with an online assistant through the app.

What is the Dak Sewa 2.0 App?
It has a 4.1 rating on the Google Play Store. The app has received over 100,000 downloads. For your information, UPI and dynamic QR code payments have been implemented at all post office counters. You can now make payments for parcel bookings, savings account deposits, and other services online. You can use the Dak Sewa app for this.

What can you use it for?
With this app, you can track parcels, registered letters, and speed post. Furthermore, you can also find the location of the post office nearest to your home. You can also calculate the parcel details by entering the details of your parcel through this app. You can also generate a receipt through this app.

You can complain about the app.

This post office mobile app not only provides services, but also allows you to complain. You can register any complaint related to the post office, parcels, or transactions through the app. You can also track the complaint. After opening the app, you can call a toll-free number to report your problem, 18002666868. Or you can chat with the online assistant through the app.

You can use the app in 23 languages.
For your information, the app supports not only English but also many other languages. You can use the app in a total of 23 languages, including Hindi, Dogri, Gujarati, Marathi, Punjabi, Urdu, Konkani, Maithili, and Bengali.

After opening the app, you will see a language icon on the right side. By clicking on it, you can select any language of your choice and make it the app's default language.

Other App Features
The app can also be used in dark mode. To do this, click on the first icon at the top right. To avail any service from the app, you can go to the search bar and search by entering its name.

Disclaimer: This content has been sourced and edited from Navbharat Times. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.