Holidaymakers jetting off to European destinations are being cautioned about potential delays at airports and passport control areas. The hold-ups are due to the implementation of a new biometric border system across the European Union (EU). Nations are struggling to adapt to the European Entry/Exit System (EES), which is gradually being rolled out across EU countries.

The EES, set to replace the traditional passport stamp for non-EU visitors, including those from the UK, has been slowly introduced since October 2025, with approximately one third of all EU countries now utilising it.

However, issues such as staffing shortages, kiosk congestion, and terminal layout problems at major airports are believed to be causing delays of up to six hours for some travellers. As a result, the European Commission has discreetly postponed the full implementation date from April 2026 to September 2026.

Three-hour delays have been reported at Geneva Airport, a hotspot for British skiers during this season. A spokesperson acknowledged that implementing the EES had posed a 'major challenge for Swiss customs and Geneva Airport', according to the BBC.

Delays are also cropping up in the Canary Islands, another favourite destination among Brits. Olivier Jankovec, director general of Airports Council International Europe, stated that border control processing times have increased four to fivefold under the EES, with people typically waiting up to two hours.

He attributed the problems to insufficient staffing and faulty equipment, warning that queues could stretch to six hours during the busy summer months unless improvements were made. However, Markus Lammert, European Commission spokesperson for Internal Affairs, maintained the system had functioned 'largely without issues'.

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The Association of British Travel Agents (ABTA) highlighted that border officials weren't fully utilising their powers to scale back checks when required. The organisation urged authorities to develop better contingency strategies for peak periods and ensure frontline personnel properly understand regulations and their flexibility to implement them.

An ABTA spokesperson explained: "The underuse of the measures has meant that there have been occasions where passengers have unnecessarily been caught up in lengthy delays going through passport control, which can have a knock-on impact for their onward travel.

"Under the contingency measures, border authorities are allowed to stand down the system, or limit the number or extent of checks, to avoid significant disruption and large queues."

This development follows the Home Office releasing guidance for the 1.26million Britons who currently possess dual citizenship. Starting 25 February 2026, dual British nationals must present either a valid British passport or Certificate of Entitlement when entering the UK.

The Home Office cautioned that carriers would be verifying passengers hold appropriate documentation.