Given the premium brand Lamborghini’s well-known worldwide reputation, it appeared almost impossible for its clients to have problems or “ignorance” from the business. But when Gautam Singhania, the managing director and chairman of the Raymond Group, started to have problems with his recently purchased Lamborghini Revuelto, it seems that’s precisely what occurred. Singhania blasted the leaders of Lamborghini India and Asia on LinkedIn after the firm allegedly ignored his repeated complaints. During a test drive in Mumbai on October 3, Singhania’s Lamborghini Revuelto reportedly became stopped in the middle of a road.

Despite Singhania’s grievances, the brand has not contacted him according to his LinkedIn post. The message sparked emotions and started to spread online as soon as it was made public.

The MD’s official LinkedIn account shared the message. “I’m shocked at the arrogance of Asia Head Francesco Scardaoni and India Head Sharad Agarwal,” the message said. Nobody has been in touch to inquire about the nature of the customer’s problems. Yesterday, the post was shared and received a ton of responses.

People expressed their opinions in the comment area. These days, it’s typical, but management has to keep an eye on these workers. They may also harm the company’s reputation and operations,” a user said. Such behavior from a premium business that ought to put its consumers first is depressing, particularly in light of India’s status as a crucial and expanding market. One of the few bright spots in the world is the luxury automobile industry in India; therefore, companies should see this as a great chance to engage with their clientele more personally and respectfully,” someone else said.

Another said, “Gautam Singhania, you should park your defective vehicle at the showroom entrance and write that it is a piece of junk.” “You can’t expect such brands to act unethically; if they don’t care about their customers, they will undoubtedly lose business in the years to come,” someone else said.