Company Complaint For Denying Product Return: If the company refuses to return your order, you can complain about the company here. What is the process for this, let us tell you.

Company Complaint For Denying Product Return: Today is the era of Internet. Almost all work is done sitting at home using the internet. Earlier, when people had to buy something, they had to go to the market for it. But now many commerce companies have come into the market for this. You can order anything sitting at home using the internet. Apart from this, now many companies also deliver their products online.

Sometimes there is a defect in the product. Sometimes the packaging of the product is bad. Sometimes you do not like its quality. In such a situation, people put in a return request. After this the product is taken back and the refund is processed. But many times companies refuse to return the order. In such a situation, you can complain here.

First, complain to the company's customer care.

Normally when you don't like an order, you request for its return. After this, your return request is accepted. After that, the delivery boy of the company or the delivery boy of the third-party courier company comes to take your product back. Your product is returned. You get a refund.

But sometimes the company does not accept your return. In such a situation, you can call the company's customer care and talk to them about this. You can ask them why your order is not being returned. You can also talk to a senior-level officer of customer care. If the matter is not resolved there, then you can complain about the company.

Complain about the company in the consumer forum.

If the company is not accepting your return, then you can complain about the company in the consumer forum. For this, you can register your complaint on the Consumer Forum's helpline number 1800-11-4000 or 1915. Along with this, you can also register your complaint by visiting the official website of the National Consumer Forum https://consumerhelpline.gov.in/public/. Here you have to upload documents related to the complaint.

After registering the complaint, you are given a tracking number. With which you can track your complaint. In this, all kinds of information will be sought from you, after which you will also get a complaint number. If your complaint is found to be correct, then strict action can be taken against the company and the Consumer Court can also impose a heavy fine.