Zoom Phone officially launched in Chennai: Zoom Communications, Inc. has announced the launch of Zoom Phone in Chennai, expanding its AI-powered cloud telephony service to the Tamil Nadu Telecom Circle. Licensed by the Department of Telecommunications (DoT) India, this rollout follows the successful launch of Zoom Phone in the Maharashtra Telecom Circle (MHTC) in October last year (2024).Zoom Phone has been designed to replace traditional PBX systems, providing inbound and outbound calling via the public switched telephone network (PSTN). This will enable businesses to unify their communication needs on a single platform.
One of the standout features of Zoom Phone is Zoom AI Companion, an AI-powered assistant that is included at no extra cost with paid Zoom accounts. It further offers:
The platform also integrates with Zoom Workplace, third-party business applications, and hardware providers, ensuring security, scalability, and a user-friendly experience.
Zoom executives have emphasized the importance of India as a key market and how Chennai’s thriving tech and business ecosystem makes it a strategic location for Zoom Phone.
“We are thrilled to bring Zoom Phone to Chennai, a major technology and business hub in India,” said Velchamy Sankarlingam, President of Product and Engineering at Zoom. “This expansion reinforces our commitment to delivering AI-first telephony solutions that enhance collaboration and communication for businesses.”
Sameer Raje, General Manager and Head of India and SAARC at Zoom, further added, “Following the strong demand we saw in Maharashtra, we are excited to expand Zoom Phone to Chennai. Its AI-driven features will help businesses optimize workflows, boost efficiency, and redefine workplace collaboration in India.”
