You must have heard about people cheating people by posing as customer care executives of loan apps and banks. But now cases of cheating people in the name of giving internet connection have also started coming to the fore. Recently, a person from Lucknow became a victim of fraud in the name of getting an internet connection installed at home. He searched Google and found the customer care number of the internet provider. After calling this number, he shared sensitive information like name, bank details, and OTP, after which Rs 50,000 was withdrawn from his account.

Nowadays, incidents of scams in the name of getting Wi-Fi or internet connection installed have increased a lot. Cyber ​​​​thugs try to extort money from people by trapping them in different ways. There is a need to be alert and cautious about such scams. In such a situation, it is very important to find out the right and wrong customer care helpline on the internet. Let us know what precautions you should take while getting an internet connection installed at home.

Always get information from the official website.

Cyber ​​​​thugs use the names of reputed companies and create similar websites. People easily fall prey to such websites. To avoid this, download the mobile app of the company from which you want to get an internet connection. The mobile app contains many information including customer care number and email address. To make it easier to get a WiFi connection, companies also provide the customer the facility to fill out an easy form, on which you can apply for an internet connection by filling in information like phone number and address.

If you want to do this work from the website, then always take the help of the company's official website. Check whether the website is taking you to any other page. Let us tell you that while applying for an internet connection, no official website asks you for information like bank details, OTP, or password.

How to identify fake customer care?

Fake customer care asks you for bank details, OTP, credit-debit card details, or UPI PIN.

They can also lure you with discounts or offers to extract this information.

They demand money in the name of installation.

If you are sent a link to download the app, then understand that it may be a fraud.

If you are pressured to pay extra money to get a connection quickly, then there may be trouble.

How to find out whether the agent coming to your home is real or wrong?

After getting the phone number and address, fake technicians can also reach your home. We are telling you some ways to identify them...

Ask for information like the technician's name, and ID from customer care.

Confirm about the technician whether the person who has come is an official technician or not. For this, it can be found out by cross-checking customer care.

Ask for the ID card from the technician.

A real technician never asks you for OTP, bank details, or payment information.

If a technician asks you for money in the name of 'advanced security', then first confirm with the Wi-Fi company.

Be sure to check the official SMS or email confirmation of payment for the connection.

Disclaimer: This content has been sourced and edited from Amar Ujala. While we have made modifications for clarity and presentation, the original content belongs to its respective authors and website. We do not claim ownership of the content.