UPI Down: Why PhonePe, GooglePay, Paytm are not working, NPCI told the reason
Sudha Saxena April 03, 2025 05:20 PM

People have again faced this problem late on Wednesday evening. People using PhonePe, GooglePay, Paytm and other UPI payment apps have faced problems. According to Downdetector, many users also had trouble making payments on SBI's platform. Now NPCI has given information on this.

UPI Down: Complaints in UPI payment have come to the fore in recent days. People have again faced this problem late on Wednesday evening. People using PhonePe, GooglePay, Paytm and other UPI payment apps have faced problems. According to Downdetector, many users also had trouble making payments on SBI's platform. People were facing problems in transferring money, making payments and using the app. Now NPCI's statement has also come out on this matter. National Payments Corporation of India has said in an X post that UPI has faced problems due to fluctuations in success rates in some banks. These fluctuations increased the latency in the UPI network. NPCI is working closely with them and UPI is being stabilized.


People could not transfer money

According to the data of Downdetector, a website that reports such outages, about 64 percent of the complaints were related to money transfer. 28 percent of the complaints were about problems in making payments. Many people were also struggling to use the app. SBI users also faced problems. SBI had faced an outage just a day before and a large number of people were not able to complete their bank related work.

People complained on social media

People have also complained about UPI payment failure on social media. People have said that their payments failed. The app crashed. One user wrote that he tried to make payment through Google Pay, but the payment failed. Money was deducted from the account, but the payment could not be made.

Even the recharge payment failed

Not only did people's payments fail, but people also faced problems in bill payments. Many people were not able to get their recharge done, for which they use Paytm or Google Pay. Users said that the Paytm app was crashing repeatedly and they were unable to make transactions. This problem has come up for the second time in a week. Even then, NPCI had said that NPCI had to face technical problems, due to which there was a partial drop in UPI.

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