Nowadays people buy and sell many things through the internet. However, with the increasing popularity of online platforms, cases of online scams have also increased. If you have also become a victim of online scams, then you do not need to worry. There are many ways in India through which you can register your complaint and get help. Let's know where to complain if there is an online scam.
How to complain on the cybercrime portal?
The Government of India has created a portal for online scams and cybercrime cases, called National Cyber Crime Reporting Portal. You can register your complaint online on this portal. For this, you have to visit this website- www.cybercrime.gov.in. You can register a complaint of any kind of online fraud, hacking, data theft, or fake website here. This portal remains active 24×7 and can send your complaint to the related cyber crime cell.
You can complain at the police station.
If you feel that the scam is a serious case and you have suffered financial loss, then you can also complain to the nearest police station. There are special police units for cyber crime cases, which investigate cases of online fraud.
You have to write your complaint and give it to the police. Along with this, share all the documents related to the online scam (such as transaction receipt, screenshot, email) with the police.
Complain at the Consumer Forum
If the scam is related to any product or service, then you can also file your complaint at the Consumer Forum. Consumer Helpline service is available in India. On which you can raise your matter. Its helpline number is 1915. If you want, you can also visit the official website - www.consumerhelpline.gov.in Here you can get a solution to your problems.
Inform the bank
You have lost money in an online scam. If money is withdrawn from your bank account or any credit card is misused, you should immediately inform your bank. The bank will investigate your case and take necessary action.
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