In an important update for banking customers, two major private sector banks—HDFC Bank and Kotak Mahindra Bank—have scheduled system maintenance today, April 12, 2025. This upgrade aims to enhance the overall digital banking experience, but will result in temporary service outages for customers tonight.

🔧 Why the Downtime?

Both HDFC and Kotak Mahindra Bank are upgrading their systems to ensure better performance, improved security, and a smoother digital experience for users. However, during the maintenance windows, several key services—especially related to UPI and digital transactions—will remain non-functional for a few hours.

⛔ HDFC Bank UPI Services Will Be Down for 4 Hours

HDFC Bank has announced that UPI transactions will not be available from 2:30 AM to 6:30 AM on April 12. This includes a 4-hour blackout of several digital services.

❌ Services That Will Be Unavailable:

• UPI payments from HDFC savings and current accounts

• UPI transactions using RuPay credit cards

• HDFC Mobile Banking App transactions

• UPI payments via third-party apps like Google Pay, PhonePe, etc., if linked with HDFC accounts

• Merchant transactions processed through HDFC’s UPI gateway

✅ Suggested Alternative: Use PayZapp

Customers can use PayZapp, HDFC Bank’s own digital wallet, as an alternative during this time. PayZapp supports transactions via credit/debit cards, wallet balance, and even UPI, offering a partial workaround for the downtime.

🛠️ Kotak Mahindra Bank: Services Affected for 15 Hours

Kotak Mahindra Bank will begin its system maintenance today from 1:00 PM and it will last until 4:00 AM on April 13. This means nearly 15 hours of restricted access to several digital services.

❌ Kotak Services That Will Be Temporarily Unavailable:

• Mobile banking, Net banking, and Phone banking

• Website login and all transaction features

• Transaction-related requests such as:

  • Change in transaction limits

  • Activation or deactivation of cards

  • Card blocking or unblocking

  • Changing or linking primary accounts

  • Linking/delinking accounts

  • New card requests or closure of existing cards

  • PIN reset or regeneration

  • Tokenization services on Google Pay and Samsung Pay

  • Card verification services

⚠️ Final Reminder to Customers

Bank users are strongly advised to complete all essential transactions before the scheduled maintenance begins. Plan ahead if you have any urgent UPI payments or account updates pending.

This planned downtime is part of a broader initiative by banks to modernize their digital infrastructure, ensuring faster, safer, and more reliable banking experiences in the future.

Stay updated with more such important banking alerts right here.