In today's digital world, the number of spam calls and messages has increased so much that people have started getting very upset. Understanding these problems of the customers, the Telecom Regulatory Authority of India (TRAI) has implemented new rules from October 1. The implementation of these rules can increase the problems for those making online payments, OTP has been made mandatory to prevent online fraud, let's know the complete details about it

Blocking non-whitelisted messages:

TRAI's new rules will block messages containing links or information from non-whitelisted telecom marketers and institutions. This means that if your bank or payment platform is not registered with TRAI, you may not receive the OTPs required for transactions.

Impact on OTP delivery:

Without receiving OTP, users will face difficulties in completing online payments, as OTPs are required to verify transactions.

Reduction in fraudulent activity:

The new rules aim to protect users from fraudulent calls and messages, which have caused considerable financial losses in recent years.

Whitelisting requirement: Banks and service providers will have to register with TRAI to ensure this

Template guidelines: TRAI has mandated that telecom operators follow a specific message template for sending important information like OTP.