Before the festive season arrives, Flipkart Big Billion Days Sale 2024 and Amazon Great Indian Festival Sale 2024 have started. If you also like online shopping but have received a wrong product in the sale, then there is no need to worry.
Today we will explain to you how you can get the money refunded for your wrongly delivered product. To return the product and get a refund, you just have to keep a few important things in mind. Let us know how you can lodge your complaint.
Whenever you order any product from Amazon or Flipkart, make sure to check for how many days the replacement guarantee is available on that product. If you have ordered a product which comes with no replacement, then in this case you have no chance of getting your money back. But if your product comes with 7 or 10 days replacement guarantee then you can return the product. You will get the money after the product is returned.
To return the product, go to the orders section and submit a return request. If the return request is not being entered, then contact customer care and lodge a complaint.
If you are not hearing from the customer care after your complaint, then you can take help of the Consumer Protection Act. You can file a complaint against the company in the consumer forum. You can register your complaint by calling National Consumer Helpline numbers 1800-11-4000 and 1915.
A copy of the bill, warranty or guarantee documents etc. will also have to be attached with the complaint. You can also file a complaint with the Department of Consumer Affairs through this link https://consumerhelpline.gov.in/user/.
