The government has intensified its efforts to identify tax evaders and improve taxpayer services by conducting surveys under Section 133A of the Income-tax Act, 1961. Recent details shared in the Lok Sabha highlight the initiatives undertaken over the past three years to enhance tax compliance and streamline taxpayer interactions.

Surveys to Identify Tax Evaders

Arun Kumar Sagar, a Member of Parliament, raised questions in the Lok Sabha regarding the government’s efforts to identify tax evaders and improve taxpayer services. Responding to the queries, Pankaj Chaudhary, Minister of State in the Ministry of Finance, provided insights into the surveys conducted.

Surveys Conducted in the Last Three Years

The government has carried out the following number of surveys to identify tax evaders:

• FY 2021-22: 1,046
• FY 2022-23: 1,245
• FY 2023-24: 737

Improving Taxpayer Services

Digitalization of Tax Services

To enhance service delivery and simplify compliance, the government has undertaken several initiatives:

• Income Tax Services:

  • Online filing of tax returns.
  • Digital payment and refund processing.
  • Introduction of faceless assessment and appeal mechanisms.

• GST Services:

  • Full digitization of GST-related services.
  • Establishment of Aaykar Seva Kendra and GST Seva Kendra for on-ground assistance.

• Customs Services:

  • Extension of export benefits via courier mode.
  • IGST refund for exports through Dak Niryat Kendras.
  • Launch of a new AI-enabled ICEGATE website with an interactive chatbot.
  • Automation of exchange rate modules.
  • Digitalization of Customs Bonded Warehouse procedures.

Outreach Programs

The government has also conducted various outreach programs to educate taxpayers and improve compliance.

Year-on-Year Tax Collection Growth

The government highlighted the consistent growth in net direct tax collections from April to October over the past four financial years:

This growth reflects the government’s commitment to strengthening tax compliance and improving revenue collection mechanisms.

Key Initiatives in Tax Compliance and Service Delivery

1. Enhanced Surveys and Monitoring: Focused efforts under Section 133A to detect and address tax evasion.
2. Technological Integration: Digitization across income tax, GST, and customs services to ensure efficiency and transparency.
3. Proactive Engagement: Outreach programs and dedicated service centers for taxpayer support.

Conclusion

Through these measures, the government demonstrates its dedication to identifying tax evaders, improving taxpayer services, and promoting compliance. The consistent year-on-year growth in tax collections underlines the effectiveness of these initiatives and their role in fostering a robust tax ecosystem.