After retirement, a pension is the biggest support for the livelihood of a government employee. However, pensioners often have to face many problems. In such a situation, the problem they face is where and how to lodge their complaint. Because with increasing age, it becomes difficult for them to visit offices. In such a situation, we will tell you the easy way here, where pensioners can register their complaints sitting at home.

Pensioners can register their complaint using Centralized Pension Grievance Redressal and Monitoring System (CPENGRAMS). It is a completely online system, which has been developed by NIC. With the help of this platform, 24x7 pension related problems can be resolved. Even your complaint can be monitored. On this platform, pensioners themselves or someone on their behalf can lodge a complaint.

Details related to the complaint have to be given

On this platform, pensioners have to share the details related to their complaint. Along with the details of the complaint, relevant documents also have to be uploaded. It is important to note here that all documents have to be uploaded in PDF format. If this is not done, your complaint may be rejected.

Know step by step here

Pensioners should first go to the home page of CPENGRAMS. Here you will find the column of Lodge New Grievance to lodge a complaint.

Select the type of pensioner on it and click.

After filling all the details in the complaint registration form, press the submit button.

An OTP will come on the registered mobile, fill it and click on submit. After this you will get the registration number of the complaint.

Check the status like this

To check the status of the complaint, click on View Grievance

Fill your registration number, mobile number, security quote.

After filling all the details correctly, the current details of the complaint will be in front of you.

Disclaimer: This content has been sourced and edited from abplive.com. While we have made modifications for clarity and presentation.