As online shopping gains popularity, so do cases of fraud. Recently, a new scam has surfaced where fraudsters posing as Flipkart delivery agents are cheating customers, especially those who opt for Cash on Delivery (COD) orders. Here’s everything you need to know to stay protected.

🚨 How is the Fraud Happening?

A customer named Saurabh Dixit from Greater Noida West became a victim:

• The scammer posed as a Flipkart agent and demanded payment for a COD order.

• Saurabh made two payments totaling ₹1512 after being convinced of technical issues.

• Upon verification, it was found that the fraudster had been terminated by Flipkart in January 2025.

🛡️ How to Protect Yourself?

1. Personally receive your parcel; avoid sending third parties.

2. Check order confirmation messages and order history carefully.

3. Opt for pre-paid orders whenever possible for easier refunds.

4. Do not blindly trust delivery agents asking for multiple payments.

5. Verify the delivery agent’s ID before making any payment.

6. Contact customer care immediately if you sense any fraud.

7. In case of a scam, file a complaint with the Cyber Cell without delay.

❓ How Was the Fraud Executed?

• The scammer sent fake copies of an Aadhaar card, PAN card, and Flipkart ID to gain trust.

• Upon deeper investigation, it was revealed that he was a former employee with prior fraud allegations.

• Despite lodging complaints, Saurabh neither received a refund nor saw the scammer caught yet.

🔚 Conclusion

Online shoppers must stay vigilant to avoid falling prey to such scams.
Always verify the delivery agent’s credentials and report any suspicious activities immediately to both the shopping platform and local authorities.
Stay alert, shop smart!